SalesIntel - Notice history

The fixes put in place by AWS have been successful so far and SalesIntel platform services have recovered. We are continuing to monitor the situation to optimize performance, as well as to rerun any jobs that were not executed as a result of AWS outages.

AWS has announced mitigations being put in place that should directly improve the SalesIntel platform health. We are watching the progression of this approach. At this time, the platform is still experiencing the same degradation.

We have identified that this issue is rooted in the inability to scale instances to support normal usage patterns, due to ongoing AWS issues. It is further impacted by newly-discovered AWS connectivity issues. We continue to monitor AWS updates. In general, requests may be very slow to process or may fail.

This incident has been resolved. During this issue, some automation workflows failed. All failed workflows were re-run. In this case, you may receive two results emails.