All systems operational

Portal/Web Application

100.0% uptime
May 2023 · 100.0%Jun · 100.0%Jul · 100.0%
May 2023100.0% uptime
Jun 2023100.0% uptime
Jul 2023100.0% uptime

RevDriver

100.0% uptime
May 2023 · 100.0%Jun · 100.0%Jul · 100.0%
May 2023100.0% uptime
Jun 2023100.0% uptime
Jul 2023100.0% uptime

Salesforce Managed Package

100.0% uptime
May 2023 · 100.0%Jun · 100.0%Jul · 100.0%
May 2023100.0% uptime
Jun 2023100.0% uptime
Jul 2023100.0% uptime

APIs

100.0% uptime
May 2023 · 100.0%Jun · 100.0%Jul · 100.0%
May 2023100.0% uptime
Jun 2023100.0% uptime
Jul 2023100.0% uptime

Notice history

Jul 2023

Search Infrastructure Maintenance
  • Completed
    July 21, 2023 at 5:00 AM
    Completed
    July 21, 2023 at 5:00 AM

    Maintenance has completed successfully

  • In progress
    July 21, 2023 at 1:00 AM
    In progress
    July 21, 2023 at 1:00 AM

    Maintenance is now in progress

  • Planned
    July 21, 2023 at 1:00 AM
    Planned
    July 21, 2023 at 1:00 AM

    To better serve our users, we will be performing unanticipated maintenance on our search infrastructure tonight. During this time, we expect that certain activities may resolve more slowly, including searching for and exporting data. No outage is expected.

Jun 2023

Slowness across SalesIntel platform and applications
  • Resolved
    Resolved

    This incident has been resolved and systems are stable. Our engineers will continue to monitor and evaluate improvements to support reliability.

  • Monitoring
    Monitoring

    After scaling up our systems, performance has stabilized, but we are monitoring closely, and working to identify and resolve the root cause.

  • Investigating
    Update

    We are still investigating this issue, but have scaled up services to assist with mitigation.

  • Investigating
    Investigating

    We are currently investigating increased latency across our platform, leading to slowness (or failures) in loading resources or search activity. Our teams are looking into it at high priority.

May 2023

Slowness across SalesIntel platform and applications
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    Our team has implemented a fix and is monitoring the results.

  • Identified
    Identified

    We have identified the cause of this performance issue and are working on remediation.

  • Investigating
    Investigating

    We are currently investigating increased latency across our platform, leading to slowness (or failures) in loading resources. Our teams are looking into it at high priority.

Slowness across SalesIntel platform and applications
  • Resolved
    Resolved

    This incident has been resolved. Thank you for your patience.

  • Monitoring
    Monitoring

    Our team has implemented a fix and is monitoring the results.

  • Identified
    Identified

    We have identified the source of this issue and are working on a resolution.

  • Investigating
    Investigating

    We are currently investigating increased latency across our platform, leading to slowness (or failures) in loading resources. Our teams are looking into it at high priority.

Follow-up: Gateway Infrastructure Update
  • Completed
    May 17, 2023 at 3:00 AM
    Completed
    May 17, 2023 at 3:00 AM

    Maintenance has completed successfully

  • In progress
    May 17, 2023 at 1:00 AM
    In progress
    May 17, 2023 at 1:00 AM

    Maintenance is now in progress

  • Planned
    May 17, 2023 at 1:00 AM
    Planned
    May 17, 2023 at 1:00 AM

    Tonight, beginning at 9pm US Eastern Time, we will be completing some remaining items from our previously-scheduled maintenance window. We do not expect any resulting product outage, but we will be making DNS configuration changes, which may take up to 15 minutes to become available, depending on your provider. During that time, you may experience connectivity issues.

Gateway Infrastructure Upgrade Affecting All Services
  • Completed
    May 15, 2023 at 4:00 AM
    Completed
    May 15, 2023 at 4:00 AM

    Maintenance has completed successfully

  • In progress
    May 15, 2023 at 12:00 AM
    In progress
    May 15, 2023 at 12:00 AM

    Maintenance is now in progress

  • Planned
    May 15, 2023 at 12:00 AM
    Planned
    May 15, 2023 at 12:00 AM

    On Sunday, May 14th, between 8pm and midnight US Eastern Time, all SalesIntel products will be inaccessible while we upgrade our hardware. The outage is expected to last between 2 and 4 hours during this window. During this timeframe, even once some services are restored, restoration may be temporary and not all services will be available. Please plan ahead, and reach out to our team at support@salesintel.io if you have any questions.

May 2023 to Jul 2023