Search experience running slowly

Resolved

Operational

Started about 1 year ago Lasted about 8 hours

Affected

Portal/Web Application

RevDriver

Salesforce Managed Package

APIs

Updates

Resolved
April 03, 2023 at 7:42 PM
Resolved
April 03, 2023 at 7:42 PM
This incident has been resolved. Thank you for your patience.
Monitoring
April 03, 2023 at 4:16 PM
Monitoring
April 03, 2023 at 4:16 PM
We've made adjustments and are seeing significant improvements in search performance. We will be monitoring this fix.
Identified
April 03, 2023 at 12:00 PM
Identified
April 03, 2023 at 12:00 PM
As a result of this weekend's infrastructure upgrades, some search activity is still running slowly. While we continue to tune and scale our systems, please be aware that searches may take a quite a bit more time than usual; some searches may not finish or may error out.