SalesIntel - Slowness across SalesIntel platform and applications – Incident details

All systems operational

Slowness across SalesIntel platform and applications

Resolved
Degraded performance
Started about 3 years agoLasted about 2 hours

Affected

Portal/Web Application

Degraded performance from 5:17 PM to 7:00 PM

RevDriver

Degraded performance from 5:17 PM to 7:00 PM

Salesforce Managed Package

Degraded performance from 5:17 PM to 7:00 PM

APIs

Degraded performance from 5:17 PM to 7:00 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    Our team has implemented a fix and is monitoring the results.

  • Identified
    UTC
    Identified

    We have identified the cause of this performance issue and are working on remediation.

  • Investigating
    UTC
    Investigating

    We are currently investigating increased latency across our platform, leading to slowness (or failures) in loading resources. Our teams are looking into it at high priority.