SalesIntel - Experiencing high load, services will return shortly – Incident details

Experiencing high load, services will return shortly

Resolved
Operational
Started 5 months agoLasted about 2 hours

Affected

Portal/Web Application

Operational from 3:50 PM to 5:27 PM

RevDriver

Operational from 3:50 PM to 5:27 PM

Salesforce Managed Package

Operational from 3:50 PM to 5:27 PM

APIs

Operational from 3:50 PM to 5:27 PM

Updates
  • Resolved
    Resolved

    This issue is largely resolved and most services are available. RevDriver is still unavailable. We expect resolution of RevDriver access in the next few hours and will open a new incident to track.

  • Identified
    Identified

    Web application, API, and Managed Package services are available. We are continuing to work on RevDriver restoration.

  • Investigating
    Investigating

    We are currently experiencing high search load, which we are triaging. This is impacting availability of all services.