SalesIntel - Increased latency due to inbound requests – Incident details

All systems operational

Increased latency due to inbound requests

Resolved
Degraded performance
Started 6 months agoLasted about 3 hours

Affected

Portal/Web Application

Degraded performance from 10:00 PM to 1:14 AM

RevDriver

Degraded performance from 10:00 PM to 1:14 AM

Salesforce Managed Package

Degraded performance from 10:00 PM to 1:14 AM

APIs

Degraded performance from 10:00 PM to 1:14 AM

Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    The platform is accessible and we are monitoring the status against further issues.

  • Identified
    Identified

    We have detected abnormal latency on the SalesIntel platform due to increase user requests. We are scaling up our systems in response. You may experience issues logging in or executing requests across the platform.