Increased latency due to inbound requests

Resolved

Degraded performance

Started 3 months ago Lasted about 3 hours

Affected

Portal/Web Application

RevDriver

Salesforce Managed Package

APIs

Updates

Resolved
January 27, 2024 at 1:14 AM
Resolved
January 27, 2024 at 1:14 AM
This incident has been resolved.
Monitoring
January 26, 2024 at 10:52 PM
Monitoring
January 26, 2024 at 10:52 PM
The platform is accessible and we are monitoring the status against further issues.
Identified
January 26, 2024 at 10:00 PM
Identified
January 26, 2024 at 10:00 PM
We have detected abnormal latency on the SalesIntel platform due to increase user requests. We are scaling up our systems in response. You may experience issues logging in or executing requests across the platform.