SalesIntel - Platform outage – Incident details

Platform outage

Resolved
Major outage
Started over 2 years agoLasted 24 minutes

Affected

Portal/Web Application

Major outage from 1:23 PM to 1:47 PM

RevDriver

Major outage from 1:23 PM to 1:47 PM

Salesforce Managed Package

Major outage from 1:23 PM to 1:47 PM

Updates
  • Resolved
    Resolved

    The issue has been resolved and the platform is operational.

  • Monitoring
    Monitoring

    The team has identified a path to mitigation and implemented fixes. Services are coming back online, but users may experience latency/slowness. We will continue to monitor and optimize.

  • Investigating
    Investigating

    The SalesIntel platform is currently experiencing a widespread outage. We are investigating and will post more information as it is available.